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Customer Service
Hours: M-F 8:30am-6pm ET
Live Chat
888-854-6284
Email
Contact Us
Hours
Monday–Friday
8:30a.m.–6:00p.m. ET
Live Chat
Click on the chat icon
Call
888-854-6284
International callers: +1 717 238 1448
customerservice@demmelearning.com
For School, Charter, or Large Group orders:
Call: 866-440-9706
Email: school@demmelearning.com
Our Location
Address:
Demme Learning
207 Bucky Drive
Lititz, PA 17543
Ordering Options
Individual Users
Once you have found proper placement for your student and know what materials you need, homeschool families and individual users can purchase directly here on store.demmelearning.com
Schools/Charter Schools/Group Learning
If you are purchasing for a group learning environment such as a co-op, school, and/or charter school, please contact our Schools team. You'll get the right product at the right price, whether you're buying for one or fifteen-or more-students. We can handle your purchase orders, tax-exempt status, and questions.
If you are ordering for or with a group such as a school or charter, please review our shipping policies in the "Shipping" tab.
Call 866-440-9706
Email: schools@demmelearning.com
Fax purchase order to 815-331-5282
International Orders
If you are outside the United States, please refer to one of our authorized international distributors. If you do not see a distributor in your country, please contact our sales team by calling +1-717-283-1448 or emailing international@demmelearning.com
|
New Zealand and Australia:
Engaging Minds +64 0210 233 9613 info@engagingminds.co.nz engagingminds.co.nz |
Canada:
Jackie Knight +1-855-854-6284 admin@mathcanada.ca mathcanada.ca |
United Kingdom
Conquest Books +44 1352 382106 info@conquestbooks.co.uk www.conquestbooks.co.uk |
|
Philippines:
Noel & Tasha Mison +63-917-5010802 mathphilk12@gmail.com |
South Africa:
Oikos Family Ministries +2731-828-2462 help@oikosfamily.co.za oikosfamily.co.za |
Wholesale Orders
Please contact sales@demmelearning.com
Payment Options
On store.demmelearning.com we accept Visa, Mastercard, Discover, American Express, and Paypal as payment options. To use a check, money order, or gift card please call 888-854-6284.
These shipping options are for individual/personal use only. Purchase Orders (POs) do not qualify for Free Shipping.
Please contact us for purchase orders (POs) and other school or large group orders. For large group orders or school orders, call 866-440-9706 or email schools@demmelearning.com
Important things to note:
- Shipping estimates below do not include processing time.
- Please allow 2 business days for processing.
- During times of high volume (July-September), processing times may increase up to 4 days.
- We process shipments Monday through Friday.
- Shipments to Alaska, Hawaii, APOs, and FOPs may take longer than the estimates below.
- Free shipping is not applicable for Purchase Orders (POs)
Shipping Options
- Free Shipping–$30.00 minimum order
Normally 2-10 Business days from our warehouse in Lititz, PA. We ship using FedEx SmartPost or equivalent. If you qualify for Free Shipping, you must provide the address where you receive U.S. Mail. FedEx SmartPost uses the USPS for final delivery. -
$15.00 Standard Shipping
Normally 2-5 Business days from our warehouse in Lititz, PA. We use FedEx Home Delivery or equivalent. -
$50.00 Expedited Shipping
Normally 2 Business days using FedEx 2 Day or equivalent. We also move your order to the front of the line for same-day processing if placed before 11 am ET. -
US Territories and International Shipping
Please contact us directly for individualized shipping options.
Demme Promise
Demme Learning is committed to providing high-quality, flexible learning solutions for a range of needs. We want you to value our products. If you are not satisfied with your purchase, we will support you in finding a solution or refund your purchase.
Return Policy Details
- Any retail item purchased directly from Demme Learning is eligible for a return.
- To be eligible for a return, you must be the original purchaser making the return.
- To return an item for a full refund or exchange, please call Customer Service at 888-854-6284 prior to shipping the item to request a Return Merchandise Authorization (RMA).
- You are responsible for return shipping costs via the carrier of choice.
- If you purchased a new product from one of our authorized distributors or resellers, please contact them directly for their return policy.
