Payment, Shipping, and Returns
We accept Visa, MasterCard, Discover, American Express, and PayPal as payment options.*
To use a check, money order, or gift card, please call 888.854.6284
Please allow 48 hours for processing. During times of high volume (July - September), processing times may increase up to 4 days. We process shipments Monday through Friday.
These shipping options do not apply to purchase orders. If you are using a purchase order for schools, please contact a customer service representative at 866-440-9706.
2 - 10 Business days, FedEx SmartPost or equivalent ($30 minimum order) If you qualify for Free Shipping, you must provide the address where you receive U.S. Mail. FedEx SmartPost uses the USPS for final delivery.
$5.00 Standard Shipping
1 - 5 Business days, FedEx Home Delivery or equivalent
$16.00 Expedited Shipping
2 Business days, FedEx 2Day or equivalent
Note: If you are shipping to a P.O. Box, Standard and Expedited Shipping are not available. Please select Free Shipping or contact us at 888-854-6284 for available options.
US Territories, APO/FPO, and International Shipping
Please contact us directly at firstname.lastname@example.org or 888-854-6284 for shipping information.
Returns & Replacements
Customers may return any partial or whole orders within 60 days of receipt of shipment, provided that the material is in "like-new" and resalable condition for a refund or exchange of those items, less shipping costs. (No marks, physical damage, etc). To initiate a return, the customer must call customer service to receive a Return Merchandise Authorization (RMA) number. Once Math-U-See has received the item(s), the customer can expect refund or exchange in 10-15 business days. However, if you are not satisfied with how our product is working with your student within 60 days, call us at 888.854.6284 to find out about our 100% satisfaction guarantee.
**Customer is responsible for all return shipping costs associated with the Demme Learning return policy.
Demme Learning207 Bucky Dr Lititz, PA 17543
Walk-In Hours9AM - 5 PM EST Monday through Friday
Customer ServiceLive Chat 9AM - 6 PM EST Monday through Fridaycustomerservice@demmelearning.comPhone Support (888) 854-6284 8:30AM - 6 PM EST
Monday through Friday
International callers -
call +1 717 283 1448