Payment, Shipping, and Returns
We accept Visa, MasterCard, Discover, American Express, and PayPal as payment options.*
To use a check, money order, or gift card, please call 888.854.6284
Please allow up to 48 hours for processing. We process shipments Monday through Friday.
These shipping options do not apply to purchase orders. If you are using a purchase order for schools, please contact a customer service representative at 866-440-9706.
2 - 10 Business days, FedEx SmartPost or equivalent ($30 minimum order) If you qualify for Free Shipping, you must provide the address where you receive U.S. Mail. FedEx SmartPost uses the USPS for final delivery.
$5.00 Standard Shipping
1 - 5 Business days, FedEx Home Delivery or equivalent
$16.00 Expedited Shipping
2 Business days, FedEx 2Day or equivalent
Note: If you are shipping to a P.O. Box, Standard and Expedited Shipping are not available. Please select Free Shipping or contact us at 888-854-6284 for available options.
US Territories, APO/FPO, and International Shipping
Please contact us directly at firstname.lastname@example.org or 888-854-6284 for shipping information.
Returns & Replacements
Customers may return any partial or whole orders within 60 days of receipt of shipment, provided that the material is in "like-new" and resalable condition for a refund or exchange of those items, less shipping costs. (No marks, physical damage, etc). To initiate a return, the customer must call customer service to receive a Return Merchandise Authorization (RMA) number. Once Math-U-See has received the item(s), the customer can expect refund or exchange in 10-15 business days. However, if you are not satisfied with how our product is working with your student within 60 days, call us at 888.854.6284 to find out about our 100% satisfaction guarantee.
**Customer is responsible for all return shipping costs associated with the Demme Learning return policy.
Demme Learning207 Bucky Dr Lititz, PA 17543
Walk-In Hours9AM - 5 PM EST Monday through Friday
Customer ServiceLive Chat 9AM - 6 PM EST Monday through Fridaycustomerservice@demmelearning.comPhone Support (888) 854-6284 8:30AM - 6 PM EST
Monday through Friday
International callers -
call +1 717 283 1448